Privacy Policy

Who we are

This website is operated by Atelier Karim d.o.o., a family pastry shop registered in Slovenia.

  • Registered address: Ulica Tuga Vidmarja 6, 4000 Kranj, Slovenia
  • Shop location: Ljubljanska cesta 21c, 1241 Kamnik
  • Website: https://atelierkarim.com
  • VAT ID: SI11332409
  • Contact for privacy questions: info@atelierkarim.com

What personal data we collect and why

We keep data collection to a minimum. This site is a public presentation of our business — it does not create user accounts, accept comments, or process orders online.

Data collected automatically when you visit:

Cookies — see our Cookie Policy for the full list. Summarized below.

Server logs — our hosting provider records access data (IP address, browser type, referrer URL, timestamp) for security and troubleshooting.

Data you actively provide:

  • If you email us (info@atelierkarim.com or narocila@atelierkarim.com), we receive and store your email content for as long as needed to respond and follow up.
  • If you call us on the phone number listed on the site, our telecom provider may retain standard call metadata.

Cookies

See our detailed Cookie Policy for durations and specifics. In summary:

  • Polylang — stores your chosen language (Slovenian or English). Functional cookie, no personal data.
  • WordPress core — technical cookies required for site functionality (e.g. cache invalidation).
  • Jetpack (Automattic) — sets analytics-related cookies to attribute visits and prevent double-counting in statistics. These are non-essential and require your consent

Third-party services

Google Maps — our contact section includes an embedded map showing our location. Loading the map causes Google to set cookies and collect request data. We block the map from loading until you consent. Google’s privacy policy: https://policies.google.com/privacy.

Bluehost (our hosting provider) — stores this website’s data on their servers on our behalf. https://www.bluehost.com/privacy-policy.

Embedded content from other websites

Our website may include embedded content from third parties (currently: Google Maps). Embedded content behaves as if you visited that other website directly, and those websites may collect data about you, set cookies, and monitor your interaction with the embedded content.

Who we share your data with

We do not sell, rent, or trade personal data. It is shared only with:

  • Bluehost — as processor for hosting our site.
  • Google — only if you consent to loading the embedded map.
  • Law enforcement — where legally required.
  • Automattic — via Jetpack, for analytics and CDN delivery.

How long we retain your data

  • Server logs: as per our hosting provider’s retention, typically 30 days.
  • Email correspondence: for as long as needed to respond, plus a reasonable follow-up period (typically 12 months).
  • Cookies: as listed in the Cookie Policy.

Your rights under GDPR

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Erase your data (“right to be forgotten”), subject to legal retention requirements.
  • Restrict or object to processing.
  • Data portability — receive your data in a machine-readable format.
  • Withdraw consent at any time.
  • Lodge a complaint with the Slovenian data protection authority: Informacijski pooblaščenec (https://www.ip-rs.si/).

To exercise any of these rights, contact us at info@atelierkarim.com. We respond within 30 days.

International transfers

Some of our service providers (Bluehost, Google) are based outside the European Economic Area. Where personal data is transferred, appropriate safeguards under GDPR are in place (Standard Contractual Clauses or equivalent).

Changes to this policy

We may update this policy from time to time. Changes are posted here with a revised effective date. Material changes will be communicated where reasonable.

Contact

Atelier Karim d.o.o., Ulica Tuga Vidmarja 6, 4000 Kranj, Slovenia, info@atelierkarim.com